Living Life Well - Behind the Scenes
By
At Wellness Warehouse, we take a holistic, sustainable and transformative approach to retail that unites people and products through an exceptional customer experience.
Our aim is to help people live life well by offering the know-how and products to practise a balanced lifestyle that’s focused on preventative healthcare.
This applies not only to our customers, but to our team members, too.
The Wellness Training Academy (WTA) equips team members with the in-depth knowledge and skills they need – not only to confidently assist customers on their health journeys, but to prioritise wellbeing in their own daily lives, too.
We tailor the training to suit each participant’s role, and these passionate health advocates are granted ample opportunity to progress throughout the business over the years.
Our team of knowledgeable Wellness Consultants includes integrative professionals such as homeopaths, phytotherapists, naturopaths, somatologists and sports scientists, all of whom come to the WTA to learn how to practically apply their training in a retail setting in order to help as many South Africans as possible.
Our training approach is preventative, holistic and personalised, and we focus on addressing the underlying causes of chronic illness - inflammation, gut dysbiosis, blood sugar imbalance, stress, toxicity and immune dysregulation.
The WTA curriculum covers sound nutrition, healthy lifestyle habits and appropriate supplementation, as well as the basics of homeopathy and botanical medicines. Information changes rapidly in the health and wellness sector, so we keep abreast of emerging trends, new research and international developments by being dynamic and responsive to our customers’ needs.
We also develop content and facilitate training on topics as diverse as customer service and selling skills; workplace wellness; mindfulness and somatic awareness; life skills; EQ and effective communication; leadership skills; team effectiveness, culture and values; and sustainability and our Green Journey as a business.
In addition, we partner with our world-class suppliers to share product-specific knowledge on more than 6 600 products. This training takes place in store, online and through half-day intensives at our training venues in the Western Cape and Gauteng.
To ensure the best outcomes, our training is adaptive, integrative, collaborative, embodied, inquiry-based and reflective.
Investing in ongoing education and training is one of the ways we help our team members to grow and feel inspired.
Other employee value proposition offerings at Wellness Warehouse include annual leave that is higher than legislated and increases based on a team member’s length of service; birthdays off; long-service awards; remote work for support staff for the majority of the week; Mediclub Connect benefits; access to the Floatpays platform for early pay when needed; and in-store and online discounts for Wellness Warehouse and partner companies.
Want to live life well with us?
Email [email protected] to find out if we have a vacancy to suit your skills!
